Privacy Policy for Ballyliffin Beach Houses

Privacy Policy for Ballyliffin Beach Houses

Last Updated: February, 2025

Welcome to Ballyliffin Beach Houses (“we”, “us”, or “our”). We operate the website www.ballyliffinbeachhouses.com (the “Site”) and offer vacation rental properties for booking. Our services are managed by a third-party booking platform, Lodgify. This Privacy Policy explains how we collect, use, store, and disclose your personal data, and outlines your rights under the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Data Controller

Ballyliffin Beach Houses is the data controller responsible for your personal data. If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]

2. Our Services and the Role of Lodgify

Our vacation rental bookings are managed through Lodgify, a third-party booking platform. When you make a reservation, some of your personal data is processed by Lodgify on our behalf. Lodgify is contractually obligated to handle your data in accordance with GDPR and applicable privacy laws. For more information about their data practices, please refer to Lodgify’s own privacy policy.

3. Information We Collect

We may collect and process the following types of personal data:

• Personal Identification Information:
  Name, email address, phone number, and mailing address when you create an account or make a booking.

• Booking Information:
  Reservation details, travel dates, property selection, and guest information.

• Payment Information:
  Financial details required to process payments (handled securely by our payment processors and Lodgify).

• Usage Data:
  Automatically collected data such as your IP address, browser type, device information, and pages visited on our Site.

• Cookies and Tracking Technologies:
  To enhance your experience, analyze website traffic, and personalize content. See our Cookie Policy for additional details.

4. Legal Bases for Processing

We process your personal data on the following legal grounds:

• Consent: When you have given explicit consent.

• Contractual Necessity: To provide and manage your bookings and deliver our services.

• Legal Obligation: To comply with legal or regulatory requirements.

• Legitimate Interests: For purposes such as improving our services, preventing fraud, and ensuring the security of our website.

5. How We Use Your Data

Your personal data is used for purposes including:

• Booking Management:
  Processing, managing, and confirming your reservations.

• Communication:
  Sending booking confirmations, updates, promotional materials (if you have opted in), and responding to inquiries.

• Service Improvement:
  Enhancing and personalizing your experience on our Site.

• Security:
  Protecting our systems and preventing fraudulent activities.

• Compliance:
  Meeting our legal obligations and enforcing our terms and conditions.

6. Data Sharing and Disclosure

We may share your personal data with:

• Lodgify:
  As our third-party booking platform, Lodgify processes reservation-related data on our behalf. They are required to protect your data and comply with GDPR.

• Service Providers:
  Vendors (such as payment processors e.g. Stripe and IT service providers such as Google) who assist in delivering our services. These providers are contractually required to maintain data confidentiality.

• Legal Authorities:
  When required to do so by law, regulation, or valid legal process.

• Business Transfers:
  In the event of a merger, acquisition, or sale of assets, your data may be transferred, subject to similar data protection obligations.

7. International Data Transfers

If your personal data is transferred outside the European Economic Area (EEA), we ensure that adequate safeguards are in place to protect your data in accordance with GDPR.

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.

9. Your Rights Under GDPR

Under GDPR, you have the following rights regarding your personal data:

• Right to Access:
  Request a copy of your personal data.

• Right to Rectification:
  Request correction of any inaccurate or incomplete data.

• Right to Erasure:
  Request deletion of your data under certain circumstances.

• Right to Restrict Processing:
  Request that we limit the processing of your personal data.

• Right to Data Portability:
  Request a copy of your data in a structured, commonly used, and machine-readable format.

• Right to Object:
  Object to the processing of your personal data in certain situations, including for direct marketing.

• Right to Withdraw Consent:
  Where processing is based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at [email protected]. We may ask for additional information to verify your identity before processing your request.

10. Security of Your Personal Data

We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, please note that no method of transmission over the Internet or electronic storage is completely secure.

11. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us immediately so that we can take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about our data protection practices.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our processing of your personal data, please contact us at:

• Email: [email protected]

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal data as described herein.